But you can always reactivate the account if you know the password, and new emails should land in your inbox without any problems. All the emails sent to the respective account should bounce. Keep in mind that Microsoft will automatically deactivate your account if you don’t log in to your email account at least once a year. Microsoft should get back to you within 24 hours. Then type in the email address that Microsoft can use to contact you.Ĭonfirm your contact email address, check the security code and follow the on-screen steps to complete the process. Go to /acsr, and enter the Hotmail address you want to recover. It doesn’t have to be your personal email account any email account will do. To use this solution, you need an email address you have access to. Unfortunately, if you disabled the option, you won’t be able to use the recovery form. The catch is that you can use this method only if you enabled two-step verification. You can use Microsoft’s Account Recovery Form to get the job done. To gain access to your old mailbox and contacts, you need to recover your account.

Microsoft already migrated Hotmail accounts to. Follow the instructions to recover your account.How Can I Access My Old Hotmail Account? Recover Your Old Hotmail Account Select Forgot my password on the sign-in page, and then select I think someone else is using my Microsoft account. If that doesn't work, try to sign in to your account again. Starting with this step saves you extra effort if you accidentally signed in with a different account than the alert was for. Try to reset your password with the instructions listed in When you can't sign in to your Microsoft account. Follow these steps to get back into your account: If you tried to sign in to your account but can't, someone may have changed your password. Create a strong password that you can remember, and don't share it with anybody else. If you think someone else may have accessed your account, go back to the Security basics page and select Change password.

If it's in the Recent activity section, you can expand the activity and select Secure your account. If you see account activity that you're sure wasn't yours, let us know and we can help secure your account-if it's in the Unusual activity section, you can expand the activity and select This wasn't me. Select Review activity to check for any unusual sign-in attempts on the Recent activity page. Sign in to the Security basics page for your Microsoft account. If you received an email or text alerting you to an unusual sign-in attempt on your account but you haven't done anything different with your account recently, follow these steps to review your account security:

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